Privacy Policy

Last updated: 29 October 2026

1. Who we are

Mawazein Legal Translation is based in Dubai, United Arab Emirates. This policy explains how we handle personal information when you visit mawazein.ae, contact us, request a quotation, use our translation services, apply for work or discuss a partnership. For website enquiries and direct business administration, Mawazein is responsible for the use of that information. Where a client organisation instructs us to handle information on its behalf, our agreement with that organisation also applies.

2. Information we collect

Our contact form asks for your name, email address and message. You may also provide a telephone number, organisation, language requirements, deadline, billing information or other details relevant to your enquiry. Documents provided for quotation or translation can contain personal, identification, family, financial, medical or legal information about you or others. Job and partnership enquiries may include a CV, qualifications or business profile. Website infrastructure and tools can process IP addresses, browser and device details, requested pages, referral information, timestamps and performance data.

3. How we use information

We use information to respond to enquiries, assess documents, prepare quotations, deliver and review translations, communicate about assignments, issue invoices, maintain required records, assess applications and manage business relationships. Technical information supports website operation, security, troubleshooting and performance measurement. Processing must have a basis permitted by applicable law, including relevant contractual steps, legal obligations or consent where required. Where processing depends on consent, you may withdraw it by contacting us; withdrawal does not affect earlier lawful processing.

4. Translation documents and confidentiality

Please provide only information needed for the requested service and ensure you are authorised to share information about other people. Contact us before sending especially sensitive material so that an appropriate transfer method can be agreed. Avoid unnecessary identification numbers, payment-card details or confidential case information in a general website enquiry.

5. Cookies and third party services

The website uses WordPress and includes Google Maps, Elfsight document resources, WP Statistics and a Cloudflare analytics beacon. Depending on the service and its settings, loading website features can transmit technical information to their providers. Some analytics operate without cookies, while other website functions may use cookies or similar technologies. WordPress also uses cookies for authorised user sign-in. You can manage cookies through your browser settings; blocking them may affect website features.

WhatsApp and social-media links take you to services with their own privacy policies. If you choose to contact us there, those providers handle information under their own terms in addition to our handling of the conversation. Review their privacy information before sending sensitive material. Contact us if you have questions about website technologies or data handling.

6. Retention and security

We keep client project documents only while we are working on the project and delete them when the project is complete. Invoices and accounting records are retained separately where required by applicable law. Other enquiry and application information is kept only for its relevant purpose and any applicable legal requirements. Contact us to ask about a particular record. We take reasonable organisational and technical measures to protect information. No internet transmission or storage system is completely secure.

7. Your privacy requests

Subject to applicable law and exceptions, you may request information about our processing, access, correction, deletion, restriction or stopping of processing, and transfer of eligible personal data. You may withdraw consent where processing depends on it and raise a concern with the competent authority. Email [email protected] to make a request. We may need proportionate information to verify your identity or authority. Legal retention duties, legal claims and other people’s rights may limit a request. If a client organisation controls the information, we may refer the request to it and assist as required.

8. Marketing and policy updates

An enquiry or translation order does not itself constitute consent to optional marketing. Any marketing activity must follow applicable permission and opt-out requirements. You can ask us to stop optional marketing by emailing the address below. We may update this policy when our services, systems or legal requirements change. The date on this page identifies the latest version.

9. Contact us

For privacy questions or requests, contact Mawazein Legal Translation at [email protected]. Office: Control Tower, M Floor, Office 301, Motor City, Dubai, United Arab Emirates, P.O. Box 282992. Telephone: +971 50 432 0992 or +971 4 243 1484.